Complaints & Warranty
Complaints or a defective item?
Please check your order immediately upon receipt.
Received the wrong item?
Email us at sales@bfashionbrands.nl or call +31 (0)251 316 313.
We are available Monday to Friday between 9am and 5pm.
Defective within 2 months?
Send an email with clear photos and your order number to sales@bfashionbrands.nl. You will receive a response within 5 business days.
After this period, we will assess complaints on a case-by-case basis. Damage due to wear and tear is not covered by the warranty.